Front Desk Officer

The Front Desk Officer will act as the first point of contact for all visitors, providing exceptional customer service. The role also includes administrative support to various departments such as Sales, Marketing, HR, Procurement and others. This position requires a high level of professionalism, multitasking ability, and excellent written and verbal communication skills.

Key Responsibilities: 

1. Front Desk Management:

1. Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
2. Answer incoming phone calls, redirect them to appropriate departments, or take messages as required.
3. Manage the front office reception area, meeting halls ensuring it is tidy, well-organized, and equipped with necessary supplies.
4. Arrange and distribute couriers promptly 
5. Monthly update on the stationary Record and stock verification
6. Provide stationary to the employee as per requisition
7. Maintain visitor logs and issue visitor passes.

2. Other Support roles:

1. Assist the sales team with scheduling client meetings and preparing meeting rooms.
2. Coordinate communication between the sales team and clients when needed.
3. Assist the marketing team in organizing events, promotions, or campaigns by handling logistics and communication
4. Help manage marketing materials, brochures, and stock inventory for promotional items.
5. Coordinate external vendors and agencies for marketing-related activities
6. Assist the HR department in scheduling interviews and coordinating with candidates.
7. Check attendance regularly on HRIS, prepare daily attendance/worked hour/leave/absent report and send to head of department.
8. Help the procurement team in maintaining inventory records and preparing procurement-related documentation
9. Schedule meetings, book conference rooms, and arrange catering or other logistics for corporate event
10. Coordinate repairs and maintenance of office equipment
11. Assist in data entry, filing and typing for various departments as required
12. Any other task given by the management when required

Job Requirements: 

1. Bachelor’s Degree in Business Studies/Business Administration (running/completed)
2. Strong interpersonal and communication skills
3. Professional appearance and demeanor.
4. Knowledge of handing phone calls
5. Excellent Organizing skills
6. Hands-on experience with office equipment
7. Proficient in using MS Excel, MS Word, Outlook etc.
8. Ability to organize and prioritize work
9. Nepali typing is a must.

As per company policy